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Frequently Asked Questions

What is Crypto Gaming Cards?

Crypto Gaming Cards is a platform where you can purchase game codes, gift cards, and digital vouchers using cryptocurrencies. We offer instant delivery and competitive prices.

How do I top up my account?

To top up your wallet: 1) Log in to your account and open the "Recharges" page from the menu. 2) Copy the platform's Binance wallet address shown on that page. 3) Open your Binance account and send the amount you want to top up in USDT (TRC-20) to that address. 4) Return to the "Recharges" page and submit the transaction details: the transaction reference, your sending address, and the amount. 5) Once the payment is confirmed, the balance is added to your wallet automatically. The transaction may take a few minutes to arrive.

What payment methods do you accept?

We accept USDT (TRC-20) via Binance. Other cryptocurrencies may be supported in the future.

How long does delivery take?

Most digital codes are delivered instantly after payment confirmation. Game top-ups are usually delivered within 1-5 minutes.

Is my information secure?

Yes, we use industry-standard security measures including encrypted sessions, HTTPS, and two-factor authentication to protect your account and transactions.

Can I get a refund?

Purchases of digital codes and game top-ups are final and cannot be refunded once delivered. However, if you have an unused balance in your account from a recharge, you can request a refund for it, which will be returned through the same method you used to recharge (Binance).

How do I contact support?

You can reach us via the Telegram button on our website, or through the contact information provided in the footer.

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